We will be on vacation from July 24 to August 2 and August 11-15. No orders will ship during these dates. Any orders placed after July 20 will not ship until after August 2. Once we are back in town, orders will ship in the sequence received, but there may be delays due to backlogs. We appreciate your patience during this summer vacation period.
We have switched to a new server and at this time it seems that payments are going through OK, the website is not crashing, and notifications are being sent. As always, please let us know if you have any problems.
I thought that if I specified shipping class as “all products in cart” the USPS look-up table app would work correctly. However, it is still giving ridiculously high totals, presumably because it is calculating shipping on each item separately. This is a terrible bug in the woocommerce platform, and I will try to work with them again to fix it. In the meantime, there is a flat-rate shipping option based on average cost of USPS priority mail to your zone, for an average size order. If you only order one item, the calculated price may be less, so I’m including this option.
After more than a decade of using the old, clunky website, it’s time for a major upgrade. The new platform will provide a more modern look, a lot more efficient functionality, and some nice new features for our customers. Some of these features are secure checkout, electronic gift certificates that function seamlessly, a customer rewards program so that you can earn “Orchid Bucks” on all your orders. They are cumulative, so you can let them add up or spend them for a discount on each subsequent order.
I’ve been working on this website for quite a while now, and it seems ready to go live, but as with any new software package, there are bound to be some bugs. For that reason we will be offering a 10% discount on all orders placed over the next month using code NEWSTART. If you have problems with anything, or just want to make helpful suggestions, please let us know. Your feedback will help improve the website.