MORE ON THE SHIPPING PROBLEM

The shipping charge calculation seems to be a major bug on this platform. I am in the process of constructing a “flat-rate” table that should approximate average shipping to different parts of the country. As I monitor shipping costs, I will update as seems appropriate. In the meantime, please rest assured that we do not want to charge you too much for shipping!

Moreover, we do not want to have to subscribe to a costly service that would perform what should be one of the most basic e-commerce functions in existence. Doing this would raise the cost for everyone, and we want to avoid that.

UPDATE ON SHIPPING PROBLEM: TEMPORARY FIX

The shipping calculation plug-ins provided by third parties to use with this e-commerce platform are all dysfunctional in that they calculate shipping separately on each item in an order and add it up. We are trying to find out how to fix this, but in the meantime I have added flat-rate shipping for three different zones: “local” for orders going to WA and OR, “California” for orders going to CA, and “General US shipping” for everything else. When you check out you will see the ridiculous USPS Priority Mail calculation as well as the automatically generated flat rate. Choose the least expensive shipping method, which I assume will always be flat rate.

Thank you for bearing with us as we deal with the shipping calculation issue.

SHIPPING CALCULATION PROBLEM

Now that a few people have ordered items other than the free plant, it appears that there is something wrong with the app used to calculate shipping charges. All of the product weights are the same as on the old site, but shipping charges are considerably more. If you have ordered and paid more than the actual cost of shipping, you will receive a refund when your order ships. We are working with the website hosting company to try to correct this problem. Thank you for your patience as we debug the new website.